Technical Questions

Listed below is a common list of frequently asked technical questions. If you need further assistance, plase contact us.

I'm having trouble logging in.

You may be using the wrong email/password combination to log in. You email address is NOT your username. You must use your email to login. Check the sign up confirmation email we sent you if you can't recall your username.

I forgot my username/password.

The fastest way to obtain your user name or password is for you to return to the site that you originally signed-up for and click on the "Forgot Password?" link found on the login page. You will then be asked to provide the email address you used to join the site with. Once completed, a link to reset your password will be e-mailed back to you. If you aren't receiving your password reset link via email, be sure to check your email account's spam folder.

How do I change my username/password?

Our system does not allow changes to usernames. Changing your password is easy. Simply login to your account, click on Account Settings at the top, and then fill in the Change Password form and click the button.

What devices can I use to play games?

You can play all games from any device with a web browser, this includes desktop pcs, laptops, tablets and phones

How do I delete my account?

Please contact customer support to delete your account and account login